Privacy Policy

Ishiteshiro Clothing Store Co., Ltd. (hereinafter referred to as "our company") believes that the proper handling and protection of customers' personal information is the basis of our business activities and a social responsibility. We have established this personal information protection policy and will strive to implement it so that our customers can use our products and services with peace of mind.

[Basic Policy]

1. We will establish, implement, and continually maintain a personal information protection management system and strive to make regular improvements to it.
2. We will make the above-established personal information protection management system known to all executives and employees, and will strive to comply with it company-wide.
3. We will appropriately handle and manage the personal information entrusted to us within the scope of use that has been clearly stated and agreed to by the individual. Furthermore, we will not disclose or provide personal information to third parties, except with the individual's consent or in cases where there is a valid reason for not doing so, such as a life-threatening situation or violation of the law.
4. In establishing our personal information protection management system, we will comply with laws, regulations, national guidelines, and other standards regarding the handling of personal information.
5. We are always aware of the risks associated with personal information, such as the leakage, loss or damage of personal information, and will endeavor to prevent and correct such risks.
6. Complaints, consultations, inquiries, etc. regarding our handling of personal information and our personal information protection management system should be submitted to the following desk.

Contact name: Itoshiro Clothing Store Co., Ltd. Phone number: 0575-86-3808
(Weekdays 10:00-17:00 *Closed during New Year's holidays and other temporary closures)
Email: info@itoshiro.org

Established on June 1, 2020

Ishiteshiro Clothing Store Co., Ltd. President and CEO Kaori Hirano

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We will handle personal information obtained from members as follows:

The purposes for which personal information is used by our company are as follows. Our company will not use personal information beyond these purposes.
In the unlikely event that it becomes necessary to use the information for purposes other than those listed below, we will notify the member again or obtain the member's consent.

Member personal authentication
Members' use of the Service and related communications
Delivery of email newsletters (only if requested by the member)
Sending greeting cards and catalogues
Other operations of the Service (including but not limited to the sale of products, and the provision of any information from the Company to Members)
To provide information about our services (including but not limited to this service) that we consider to be beneficial to our members, or about products and services of advertisers and partner companies, and to carry out marketing, etc. by our company
Surveys for quality control of the Service and analysis of the results
To notify members of matters that may have a significant impact on the operation of the Service (including, but not limited to, major changes or temporary suspension of the Service)
To provide membership information and purchase information to payment processing companies and credit card issuers for the purpose of preventing fraudulent use.
Depending on the e-commerce platform we use, we may provide customer information to third parties that provide services on our behalf, such as payment processing, data analysis, email sending, hosting services, and customer service, as well as to service providers that cooperate with such third parties (collectively referred to as "e-commerce platform service providers").
Contacting members to request their consent regarding the handling of their personal information

When outsourcing administrative work related to this service, we may entrust the personal information of members to the outsourcing party after taking protective measures.
In such cases, we will select a company that meets the necessary standards for handling and managing personal information as determined by our company, enter into a personal information protection contract, and strictly manage and supervise the information.
(For example, outsourcing product delivery to a delivery company)

We will not provide personal information to third parties except in the following cases:

When the member has given his/her consent
When collecting and analyzing personal information for the purpose of improving our services, developing related businesses, and marketing for partner companies, etc.
When disclosing or providing to a third party the information obtained through the compilation and analysis described above in a manner that does not identify or specify individuals
When disclosure or use of personal information is deemed necessary in order to provide the Member with this Service
When sending members information about advertisements, services, etc. of our company or third parties such as our business partners
When required by law
When it is necessary to protect the life, body, or property of our company, our members, or any third parties, or to protect any of the services we provide
When it is particularly necessary for the improvement of public health or the promotion of healthy child development
When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out legally required duties, and when disclosure is legitimately requested by such person

We may provide personal information to e-commerce platform service providers.
We may provide personal information to external service operators when linking with Facebook, Google Account, Twitter or other external services or when authenticating the use of such external services.

<Disclosure, correction, deletion, etc.>

When a member makes a request for the disclosure, correction, deletion, or suspension of use of their personal information, we will respond without delay to the extent that we are obligated to do so under the Personal Information Protection Act and other laws and regulations, only when we can confirm that the request is made by the person in question.
In addition, if 180 days have not passed since you purchased one of our products using this service, the information will be deleted without delay after 180 days have passed since the purchase of the product.
However, if the use of a member's personal information is suspended or all or a part of it is deleted, the member agrees in advance that the Company may not be able to provide the Service to the member. (Note that the Company may not be able to comply with requests to suspend use or delete information that is held in accordance with applicable laws and regulations.)

If you do not agree to this handling:

If a Member does not agree to all or part of this handling, he/she will not be able to use the Service.

Our company's contact point regarding personal information is as follows:

Contact name: Itoshiro Clothing Store Co., Ltd.
Phone number: 0575-86-3808
(Weekdays 10:00-17:00 *Closed during the New Year holidays and other temporary closures)
Email: info@itoshiro.org