Specified Commercial Transactions Act

Ishitoshiro Clothing Store

Ishiteshiro Clothing Store Co., Ltd.

Hirano Kaori

65-18 Itoshiro, Shirotori-cho, Gujo-shi, Gifu Prefecture, 501-5231

0575-86-3808 (weekdays), 0575-86-3360 (Saturdays and Sundays)

info@itoshiro.org

The sales price will be the displayed amount (display price/tax included).

In addition to the product price, the only fees required are product shipping fees and bank transfer fees (if payment is by bank transfer).

■Bank transfer■Credit card■Amazon pay
■ PayPal
■ Smartphone payments (PayPay, au Pay)
■Convenience store payment (Lawson, FamilyMart, Ministop, Daily Yamazaki, SeicoMart)
■Pay-Easy
■ Fair Trade Coins

■Products other than books: Will be sent via Yamato Transport's courier service.
Shipping costs (tax included) are as follows:
However, if you purchase more than 30,000 yen (tax included), shipping will be free.
・Kanto, Chubu, Kansai: 940 yen ・Southern Tohoku, Chugoku, Shikoku: 1,060 yen ・Northern Tohoku, Kyushu: 1,190 yen ・Okinawa: 1,460 yen ・Hokkaido: 1,610 yen

■Book shipping costs (tax included): Will be sent via Yamato Transport Kuroneko Yu-Packet.
Shipping fee (tax included): 360 yen

If the product you receive is defective or different from what you ordered, we will promptly replace it (or refund you in some cases) at our expense.

Please contact us by email within 7 days of receiving the product.
For inquiries, please contact: info@itoshiro.org

Please note that we will not be able to accept requests for returns or exchanges after 7 days have passed. Also, we may not be able to accept returns depending on the contents of your order and the status of the product.

■Examples of cases in which returns cannot be accepted ・If the product has been used ・If the product is a reserved, made-to-order, or custom-made product ・If the customer has damaged the product ・If the product has become dirty, scratched, or smelly while in the customer's possession ・If the product is returned to us in a significantly different condition from when it was delivered

■About ordersIf you do not receive an order confirmation email, please double-check that your address is correct, that your email address has not been set to reject incoming mail, and that your email has not been treated as spam. If you still do not receive the email for any other reason, please contact our shop. Also, if you do not receive an order confirmation email within 24 hours, your order may not have been completed. In that case, please contact our shop.

■ Regarding delivery time: If the product is in stock, it will be shipped within 7 business days.
If you pay by bank transfer, we will ship your order within 7 business days after confirming your payment.
For pre-ordered items, made-to-order items, and custom-made items, we will contact you separately.

Seller: Itoshiro Clothing Store Location: 65-18 Itoshiro, Shirotori-cho, Gujo-shi, Gifu Prefecture
Sales Manager: Kaori Hirano

For inquiries regarding our online shop or products:
info@itoshiro.org
Phone number: 0575-86-3808
(Reception hours: 10:00-17:00, excluding weekends and holidays)