Alterations, repairs and pocket addition services
Please be sure to check before making a request.
- Please make sure there is nothing in your pockets etc.
- We will only repair the requested part. If we are unable to provide the same fabric as the product, we will use a similar fabric to repair it.
How to request repairs
Please contact us by email using the following format to request a repair.
- Name
- Address
- Phone number
- email address
- Name of the item you are requesting
- Part to be repaired
-
Photos of the repairs (if possible)
deadline
- Hemming: Within 1 month
- Hole repair: 1 month or more (delivery time varies depending on repair method and number of holes)
Fee
- Hole repair: 1,000 yen (1 spot)
- Pocket patch 1000 yen (1 location)
- Other repairs will be quoted
postage
This charge is borne by the customer.
Shipping: Prepaid / Return shipping fee from our store (varies depending on size)
*There are exceptions for repairs due to product defects, etc.
Shipping address
〒501-5231
Gifu Prefecture, Gujo City, Shiratori Town, Itoshiro 65-18
Ishitoshiro Clothing Store
TEL: 0575-86-3808
Payment Method
When you return the repaired product, we will enclose an invoice.
Once you have confirmed the product, please make the payment within two weeks.